{"id":1594,"date":"2021-08-26T18:43:26","date_gmt":"2021-08-26T18:43:26","guid":{"rendered":"https:\/\/shunga.com\/delivery-returns\/"},"modified":"2025-08-26T11:25:35","modified_gmt":"2025-08-26T15:25:35","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/shunga.com\/en\/delivery-returns\/","title":{"rendered":"Delivery &#038; Returns"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; disable_element=&#8221;yes&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;]\n\t\t\t<!-- START SERVICES REVOLUTION SLIDER 6.7.27 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_6_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ffffff;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_6_1\" style=\"\" data-version=\"6.7.27\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-23\" data-title=\"Slide\" data-seoz=\"front\" data-duration=\"3000\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/shunga.com\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"Shunga_BLEU\" width=\"1926\" height=\"330\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/shunga.com\/wp-content\/uploads\/2021\/10\/Shunga_BLEU.png\" data-parallax=\"1\" data-panzoom=\"d:3000;ss:100;se:100;\" data-no-retina>\n<!---->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_6_1',rl:[1240,1024,778,480],el:[275],gw:[1920],gh:[275],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider61\"]!==undefined) {window.RS_MODULES.modules[\"revslider61\"].once = false;window.revapi6 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1756221933278{padding-top: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1633555065679{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #a98644;\"><strong>SHIPPING &amp; RETURN<\/strong><\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1634134259087{padding-bottom: 50px !important;}&#8221;][vc_column_text]<\/p>\n<div id=\"actualContenuCustomer\" class=\"mCustomScrollbar _mCS_1\">\n<div id=\"mCSB_1\" class=\"mCustomScrollBox mCS-light mCSB_vertical mCSB_inside\" tabindex=\"0\">\n<div id=\"mCSB_1_container\" class=\"mCSB_container\" dir=\"ltr\">\n<p><strong>SHIPPING \u2013 CANADA AND USA ONLY<\/strong><\/p>\n<p>Eau Zone will ship product upon payment approval.<\/p>\n<p>The cost and delivery time of shipping may vary depending on the destination, as well as product availability.<\/p>\n<p>The delivery time is calculated as of the date of departure from Eau Zone offices.<\/p>\n<p>Product shipping within Canada is handled by Canada Post. No shipping will be made to Nunavut, North-West Territories and Yukon.<\/p>\n<p>Product shipping within the USA is handled by UPS. No shipping will be made to Alaska , Puerto Rico and Hawaii.<\/p>\n<p>No delivery shall be made to a post office box or military base.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>SHIPPING CHARGES<\/strong><\/p>\n<p>All prices indicated below are in Canadian dollars for Canada and USD for USA orders.<\/p>\n<table width=\"85%\">\n<tbody>\n<tr>\n<td width=\"75%\">Canada \u00a0 \u2013 Quebec and Ontario ( 7 -10 business days)<\/td>\n<td width=\"23%\">$9.95<\/td>\n<\/tr>\n<tr>\n<td width=\"75%\">Canada \u2013\u00a0 Maritimes ( 7-10 business days)<\/td>\n<td width=\"23%\">$9.95<\/td>\n<\/tr>\n<tr>\n<td width=\"75%\">Canada \u2013 Western Provinces (7-10 business days)<\/td>\n<td width=\"23%\">$9.95<\/td>\n<\/tr>\n<tr>\n<td width=\"75%\">United States ( 8-12 business days)<\/td>\n<td width=\"23%\">$10.47<\/td>\n<\/tr>\n<tr>\n<td width=\"75%\">International<\/td>\n<td width=\"23%\">N\/A<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Rate Exceptions<br \/>\nSome exceptions may apply on Freight charges<\/p>\n<p>For Shipments towards USA<br \/>\nEau Zone delivers almost in every States in United States, except for Alaska and Hawaii States.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>PRODUCT RETURNS<\/strong><\/p>\n<p><strong>Contact Us<br \/>\n<\/strong>Canada\/U.S. toll-free 1-888-328-0663<br \/>\nOr e-mail us at: info@shunga.com<\/p>\n<p>Our business hours are from\u00a0Monday through Friday., 9:00 A.M. to 5:00 P.M. (EST.).<\/p>\n<p><strong>Defective products<br \/>\n<\/strong>If any products are damaged in transit, please notify us immediately by e-mail or by telephone.<\/p>\n<p><strong>Returns<br \/>\n<\/strong>Returns are accepted within 30 days of receipt of purchase, product must be unopened and unused and that the packaging has not been damaged.<\/p>\n<p><strong>Ship Returns to:<br \/>\n<\/strong>Eau Zone \u2013 Web Returns<br \/>\n1625 Chabanel Street West, suite 825,<br \/>\nMontreal (Quebec)<br \/>\nCANADA<br \/>\nH4N 2S7<\/p>\n<p>Returned products must be accompanied by the invoice and reason of return. Shipping cost of product returns is the customer\u2019s responsibility.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; disable_element=&#8221;yes&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1756221933278{padding-top: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1633555065679{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_text] SHIPPING &amp; RETURN [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1634134259087{padding-bottom: 50px !important;}&#8221;][vc_column_text] SHIPPING \u2013 CANADA AND USA ONLY Eau Zone will ship product upon payment approval. The cost and delivery time of shipping may vary depending on the destination, as well as product availability. The delivery time is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"class_list":["post-1594","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/pages\/1594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/comments?post=1594"}],"version-history":[{"count":2,"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/pages\/1594\/revisions"}],"predecessor-version":[{"id":16983,"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/pages\/1594\/revisions\/16983"}],"wp:attachment":[{"href":"https:\/\/shunga.com\/en\/wp-json\/wp\/v2\/media?parent=1594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}